因應新型冠狀病毒疫情影響,星宇航空國際航線班機六、七月份除下述航班仍執飛外,其餘全數取消。

行程

航班編號

月份

適用日期

TPE-MFM
MFM-TPE

JX203
JX204

JUN

1, 2, 3, 4, 5, 6, 7, 8, 10, 11, 12, 13, 14, 15, 17, 18, 19, 20, 21,
22, 24, 25, 26, 27, 28, 29, 30

JUL

Daily

JX205
JX206

JUN

1, 2, 3, 4, 8, 9, 10, 11, 15, 16, 17, 18, 22, 23, 24, 25, 29, 30

JUL

1, 2, 6, 7, 8, 9, 13, 14, 15, 16, 20, 21, 22, 23, 27, 28, 29, 30

TPE-SGN

JX711
(專案航班)

JUN

5, 9, 12, 16, 19, 23, 26, 30

JUL

3, 7, 10, 14, 17, 21, 24, 28, 31

SGN-TPE

JX712

JUN

2, 3, 5, 9, 10, 12, 16, 17, 19, 23, 24, 26, 30

JUL

1, 3, 7, 8, 10, 14, 15, 17, 21, 22, 24, 28, 29, 31

TPE-PEN
PEN-TPE

JX721
JX722

JUN

1, 5, 9, 12, 16, 19, 23, 26, 29

JUL

3, 6, 10, 13, 17, 20, 24, 27, 31

TPE-KUL
KUL-TPE

JX725
JX726

JUN

1, 4, 6, 8, 11, 13, 18, 20, 22, 25, 27, 29

JUL

2, 4, 6, 9, 11, 13, 16, 18, 20, 23, 25, 27, 30

TPE-BKK
BKK-TPE

JX741
JX742

JUN

2, 3, 4, 6, 9, 10, 11, 13, 16, 17, 18, 20, 23, 24, 25, 27, 30

JUL

2, 3, 4, 7, 9, 10, 11, 14, 16, 17, 18, 21, 23, 24, 25, 28, 30, 31

TPE-NRT
NRT-TPE

JX800
JX801

JUN

2, 9, 16, 23, 30

JUL

7, 14, 21, 28

TPE-KIX
KIX-TPE

JX820
JX821

JUN

1, 4, 11, 18, 25, 29

JUL

6, 13, 20, 27

針對國際航線異動之航班,適用改票及退票作業辦法如下:

  1. 適用對象:
    凡持有已確認機位並開立星宇航空機票,且受到新型冠狀病毒疫情影響而異動之星宇航空國際航線班機旅客 (優待折扣票及團體機票除外),並請於原機票搭乘日前及早完成改票/退票申請以避免被收取未登機手續費。
  2. 重新訂位改票:
    A.符合上述條件之機票可免收改票手續費乙次。更改之機票限制欄位請務必註明"INVOL REISU DUE TO FLT IRR"
    B.於機票效期內,可更改航班/搭乘日 (但需相同之訂位艙等及相同航點),若有因更改航班/搭乘日產生相關票價差異及稅金差異,仍應由旅客自付。
    C.原購買之附加服務項目,如預選座位、STARLUX Wi-Fi、預購額外行李,需視新訂位之航班狀態,請洽星宇航空客服中心。
  3. 退票:
    A.符合上述條件之機票,申請退票時可免除退票手續費,退票之機票限制欄位請務必註明"INVOL RFND"
      a.全程未用: 以結報NET金額FULL REFUND。
      b. 部分使用: 以剩餘航段之NET結報退款。(e.g. 原票1/2RT Y+ 1/2RT B,已使用Y,則退1/2RT B之結報NET金額)
    B. 原購買的附加服務之費用,如預選座位、STARLUX Wi-Fi、預購額外行李,將全額退費,請洽星宇航空客服中心。
  4. 不適用票種:
    A.酬賓/升等/優待機票(ID/AD/DM)等折扣票種,請洽星宇航空客服中心。
    B. 團體機票請聯絡承辦旅行社。